Committed to Serving Our Clients
ICI serves thousands of happy clients in the El Dorado, Wichita, Derby, Emporia and surrounding Kansas areas. Our mission includes a strong commitment to serving the needs or our clients, and we believe that commitment is well-reflected in their words.
- Kathleen Krumsick
Great attention to detail and just love the people!
- Vanessa Fleming
Your team member was amazing, went out of her way to help me, worked with me and made sure everything got completed. Very impressed with her workmanship.
- Stacey Richards, Five Star Mechanical Inc.
Our agent is always there when I need him and offers his help when it is needed most. Safety of our employees is number one on our priority list and I know I can lean on him if I need to find something or if I have any questions regarding safety.
- Robert Grassino, Circle USD 375
We have enjoyed the long positive relationship with ICI as our insurance partner. They have always exceeded our expectations in meeting all of our insurance needs. ICI has a customer-first focus as evidenced by the fact that if we ever have a question or concern, the president of the company is but a phone call or email away.
- Philip Moore, Flinthills Collision Center LLC
Personal service… you get to shake the hand and see the face of the person you are dealing with. Hands down the best insurance experience that me and my company has ever come across!
- Ryan Adkison, Butler County
My agent has been very helpful and professional in helping us increase our safety and reduce our loss exposure.
- Rina Frye
I have been with ICI for over 30 years. I have always been extremely pleased.
- Matthew J. Cross, The Buckeye Corporation
We have had our insurance coverage with ICI for a number of years now, and you’ve been our ‘go to’ for many of those. You have always been prompt with our renewal information when our policy date is near. When we have had additions or deletions you have helped make those changes quickly and correctly. We’ve had several claims since we’ve been associated with ICI, and we were very satisfied with how those claims were handled. Overall, we’re very pleased with the job you’ve done for us and feel very comfortable that our insurance needs are being taken care of. Thank you!
- Chris Rea, THREE SIXTY SAFETY™ Client
In 2013, Foundation Properties enrolled in the ICI THREE SIXTY SAFETY™ program. With the help of ICI, we initiated regular teleconferences and developed new safety guidelines and procedures. This allowed us to dramatically reduce our work-related injuries and produced well over six figure savings on our Work Comp premiums company-wide.
- Crystal Booth, Mallon Family LLC dba Evergreen Design Build
The personalized attention and assistance we receive is excellent.
- Jim Kirkbride, Susan B Allen Memorial Hospital
ICI does a great job of meeting our insurance needs. They are professional, informed and always pleasant.
- Stacy A. Cofer, Butler Community College
The session yesterday was terrific! Your civic-minded approach to developing area businesses is commendable. We are lucky to have you!
- Matt Quinn, Mid-America Orthopedics
I’ve been a client of ICI for over 11 years. They provide liability insurance and workers’ compensation insurance for my medical practice. I manage four locations and over 125 employees. I started using HR That Works back in 2007, and I couldn’t be more pleased with that decision. HR That Works has cut down on my time spent managing the HR portion of my job, with the numerous templates, web seminars and qualified personnel to assist me in any type of HR-related problem that comes up. I have spent thousands of dollars on attorneys to provide the same solutions that HR That Works now does. Other companies have presented the same type of comprehensive solution to me for eight or nine thousand dollars more than what I paid. I would recommend this program to any type of manager or owner who has the responsibility of HR.
- Dr. Mohamed Alhilali
Your staff has demonstrated a superior ability to handle our need for insurance and provided us with strategic insight to plan for the future. Please accept our appreciation and extend our thanks to the ICI crew. Certainly we will recommend Insurance Center, Inc., and its well-experienced staff to our friends and clients who need professional insurance service.
- Doris Sage, Justin’s Backhoe Service LLC
Our agent works very hard for us when we have new needs arise. Her personal service is very much appreciated and is definitely why we have been with this agency for several years.
- Tabitha Sharp, City Clerk of El Dorado
ICI goes out of their way to help us, often with little or no notice. They are friendly, professional and make things easier for me to understand. I recommend them to other agencies when I have the opportunity.
- Jessica Whitehead
As a first-time home buyer, I was overwhelmed. I walked into their office having no idea what I was doing and walked out feeling super comfortable that I had gone to the right place! Customer service was unbelievable and contacted me throughout the whole process.
- Duane A. Eckerman
I moved to Wichita in 1986. Very soon after that, I started doing business with ICI. I’ve been with them for more than 20 years— started out with just insuring a car, moving up to getting married, having kids and raising them through their driving years, along with insuring my house and belongings. Obviously, I’m impressed and pleased with the way they do business. The employees I’ve met over the last 20+ years have been competent, professional and just plain friendly. I’ve changed a lot of things over the years, but not who I do insurance business with. And I don’t see that changing any time soon.
- Catherine Deal, Hoffman Trucking Inc
My agents are the very best insurance agents that I have worked with in my 48 years of handling our insurance. 10+ rating!
- Laury Schuetz, Schuetz Construction, Inc.
Over the years, our contact with your staff has been, for the most part, due to work comp claims on employees. You’ve always been there to answer and assist with our every need. Last week, my husband hurt himself getting out of his work truck and went for a MRI this morning. When I got to work this morning, I emailed ICI. Within minutes, I had a response. Your team has gone above and beyond without hesitation, providing information I did not know I would even need, and with well wishes from all of them. I want to thank you for having such a fantastic team of people who not only know how to handle business but know how to switch gears and become a personable and caring team when their clients need it the most.
- Jacqueline Vietti, Butler Community College
With an investment as significant as our college’s insurance coverage, it is critical to know we are gaining maximum coverage at the lowest possible cost. That is why our board of trustees made the decision to rely upon ICI as our long-term trusted partner. We never have been disappointed with that decision. In fact, ICI has exceeded our every expectation and added continuous value in a variety of ways beyond cost.
- Cassandra Bryan, Personal Insurance Client
I switched to ICI Insurance from a big name insurance national provider and saved 30 percent on my car insurance and 50 percent on our home insurance! Switching was super easy because Rebecca at ICI helped me get all the paperwork filled out via email and even called the dealership on my behalf to confirm some information she needed. I would recommend ICI to any friend or family member who would like to work with a team that truly loves their jobs and provides great coverage at a great cost! My husband and I love ICI!
- Danny Hartley, Roof Mechanics, Inc.
ICI is a tremendous asset to our company. They are knowledgable, prompt and proactive. I would highly recommend them to anyone looking to get the absolute best value and coverage to protect their business. They are a resource not to be taken for granted, especially in this business climate.
- Jim Bauer, THREE SIXTY SAFETY™ Client
THREE SIXTY SAFETY™ has been a great help to our company… The monies that we saved didn’t go into our pocket. They were reinvested… We’re seeing more results because of the attitude of the employees and the company than the actual pocketbook. That’s a major benefit to us. The value is tremendous and we are looking to continue that for a long time.
- Teresa Sturm
Your girls in Emporia developed a plan to meet my insurance needs when others were not interested.
- Rick and Terri Scott
We have nothing but a great experience with you!
- Norm Wilks, El Dorado USD 490
ICI has been the insurance broker for USD 490 for many years and we have been very pleased with their service and interest in our insurance needs. Your team is a valuable source of information as we have questions about coverage or claims during the policy year. ICI staff has supported our efforts to understand insurance coverage issues as well as price as we have considered options for our annual insurance renewal. In my opinion, our insurance coverage and broker/agent support has been excellent with ICI.
- Greg Rinehart, USD 351 Superintendent
We appreciate the personal services and quick responses to questions.