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Dear Clients, Colleagues & Friends,
We have been closely monitoring the COVID-19 situation, as well as evaluating the way we will conduct business in the upcoming weeks, and potentially beyond. The rapid progression of this virus has made it extremely difficult to plan for what’s next. We understand that it is our duty to be available during your time of need, and we are committed to make sure you continue to receive the level of service that you expect and deserve. We are also taking into consideration the health and safety of our Team and their families. We are following recommendations from the Centers for Disease Control and Prevention, and the Kansas Department of Health and Environment. Finally, we are spending much time researching how this virus could affect different coverages of your insurance program.
In our attempt to help “flatten the curve”, beginning Monday, March 23rd, we will be closing our offices to the public. We are truly sorry for any inconvenience this may cause. As of now, we will continue to have team members working in our physical locations. We realize that eventually, we may have no choice but to send our Team home to work remotely. Rest assured, we are working to make sure that all of your regular contacts will remain available to you. If you are having trouble reaching anyone in our organization, no matter where you are located, feel free to call 316.321.5600. We can connect you to anyone on our Team with the touch of a button. You may also email requests to email@example.com and we will forward to an appropriate team member to handle.
Our thoughts are with all of you during these unprecedented times. As a good friend and client recently reminded me, “through adversity we will find our strength”. As this virus instills fear across our country and within our local communities, never has this statement been more true. We are grateful for our relationship with you, and thank you for trusting us to be your insurance partner. Please let us know if there is anything we can offer to help.
Stay safe and God Bless.
President & CEO